https://store-images.s-microsoft.com/image/apps.62030.fc8bd9c3-f30d-40d5-b547-ea27c426ed49.ca8e785c-810b-4e5e-b160-5c573d27f41c.cb63da02-63a7-42a2-a051-802eeec99842

Beyond Field Service

by BEYONDIT GmbH

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Transform your field service operations from paper-based chaos to streamlined digital excellence

🛠 Beyond Field Service - Real-World Service Management, Fully Digital
BEYOND Field Service is your all-in-one field service management solution built natively for Microsoft Dynamics 365 Business Central. From the first customer request to final invoicing, our app streamlines, automates, and digitizes your entire service process - without overwhelming your team with unnecessary complexity.
Designed by tech enthusiasts who truly understand real-world service operations, this solution helps field teams focus on what matters: delivering exceptional service, on time, with zero paperwork and full transparency.

🔑 Key Features
📅 Intelligent Planning & Dispatching
Smart scheduling tools match technician skills, location, and availability. Automatically avoid conflicts.
📲 Mobile Execution (Online & Offline)
Your technicians receive all job details, parts, history, and step-by-step instructions directly on their mobile devices. Works seamlessly offline and syncs when back online.
✍️ Paperless Documentation & Signature Capture
Capture photos, fill out reports, and collect digital signatures - all from the field. Legally valid and immediately synced to Business Central.
📄 End-to-End Documentation
Generate branded PDFs for customers including timestamps, work details, signatures, and warranty references.
⏱ Accurate Time & Responsibility Tracking
Automatically track time spent and who did what, for complete transparency and easy cost allocation.
🔄 Real-Time ERP Integration
All planning, execution, inventory consumption, and billing data flows directly into Dynamics 365 Business Central - no sync issues, no duplicate entries.
🧾 One-Click Invoicing
Generate and post invoices within minutes of job completion. Time tracked and materials used are automatically added.

⚙️ End-to-End Digital Field Service Process
1️⃣ Smart Service Request Capture
Create your Customer requests as service offers, convert them into service orders - whether via phone, tablet, or browser inside Business Central.
2️⃣ Intelligent Technician Assignment
The system automatically matches jobs to available technicians with the right skills, minimizing idle time and travel.
3️⃣ Mobile Field Execution
Technicians see everything they need on their phone or tablet - job info, customer details, manuals, past service history, and checklist steps.
4️⃣ Digital Documentation & Sign-Off
Once the job is done, create a polished, branded report, collect a digital signature, and attach photos - all without paper.
5️⃣ Real-Time Billing
Technician hours, travel time, and used parts are instantly transferred to a Business Central invoice draft - ready for approval or posting.
6️⃣ Full Customer Experience Cycle
Customers receive instant, professional documentation, worksheets and invoices.

💼 Built for Real-World Field Service Teams
Ideal for:
• HVAC, electrical, plumbing, medical equipment, telecoms, and facility service providers
• Growing SMBs that need scalable, modern field service tools
• Business Central users who want native field service without integration headaches
• Service teams still relying on paper, email, and spreadsheets
• Companies needing real-time operations and full audit trails

Visit us on BEYONDIT GmbH and our Docs to get help on our solutions.

Supported Editions: The app supports the Essentials and Premium Editions of Microsoft Dynamics 365 Business Central.
Supported Countries: Germany, Austria, Switzerland, United States, Australia, Belgium, Canada, Czechia, Denmark, Finland, France, Iceland, India, Italy, Mexico, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom
Supported Languages: This app is available in English (United States) and German (Germany)

At a glance

https://store-images.s-microsoft.com/image/apps.42420.fc8bd9c3-f30d-40d5-b547-ea27c426ed49.ca8e785c-810b-4e5e-b160-5c573d27f41c.9a397e44-f928-467f-b87e-9bb316afffcb
https://store-images.s-microsoft.com/image/apps.48805.fc8bd9c3-f30d-40d5-b547-ea27c426ed49.ca8e785c-810b-4e5e-b160-5c573d27f41c.d7066aac-37b8-40c6-bbd4-7410e2df9d1a
https://store-images.s-microsoft.com/image/apps.60110.fc8bd9c3-f30d-40d5-b547-ea27c426ed49.ca8e785c-810b-4e5e-b160-5c573d27f41c.eee4b1b0-b0f9-47f4-9b5b-a98b5f4ef5a4
https://store-images.s-microsoft.com/image/apps.31777.fc8bd9c3-f30d-40d5-b547-ea27c426ed49.ca8e785c-810b-4e5e-b160-5c573d27f41c.a0fab418-cba6-4cde-9f44-bcbdd1bbc8bb